Adam Zargar of 2b Limitless in Dubai asks us to ponder: How can I build closer relationships at work….?
Many people spend most of their day at work and yet don’t put any emphasis on getting to know the people they work with or lead. Some business success can still happen with this approach but people who build extraordinary business have mastered the way they build relationships.
Here are 5 strategies that will help you build better relationships that will benefit your personal and professional success:
1. Be proactive and care:
It’s easy to help your colleague or manager when you’re asked. This is what ‘most’ people do every day. However, very few offer to help before they have been asked, even though most of the time that is when a little help will make the greatest impact. People who build extraordinary relationships don’t bury their heads in their own work and problems. They pay close attention, see ahead intuitively when others are struggling and then offer help in a specific and caring way.
Professional Life Action: Look around the office and offer specific help to someone on your team who looks like they have too much work to handle.
Personal Life Action: Run your partner a bath or give them a massage when you know they have a particular hard day ahead.
2. Do and/or say something nice.
People who build great relationships don’t just think about other people. They act on those thoughts. One easy way is to give unexpected specific praise and another is to do something nice for them. Take a little time every day to plan and then do something nice for someone you know in the office or at home, not because you’re expected to but simply because you can. When you do, your relationships improve dramatically.
Professional Life Action: Give a lift to a colleague you know that does not drive and use the time to get to know them on more.
Personal Life Action: Pick up your child from school unexpectedly and take them to do something you know they will enjoy.
3. Apologise when you have done/said something wrong.
In any work environment there are always words exchanged or actions that were taken that in clear light of day should not have been. Most people in an organisation apologise when their actions or words are called into question, very few people apologise before they are asked to–or even before anyone notices they should.
Taking ownership, accountability and responsibility for your mistakes before you are asked shows courage and humility. In the long term this develops a strong set of relationships. By showing we are human and that no one person or thing is perfect we instantly make ourselves more approachable and are seen as being honest and true. Everyone values honesty in their lives.
Professional Life Action: “I am sorry for not full checking through the presentation fully, next time I will make sure it is completed a couple of days before so I can spend a day thoroughly editing it.”
Personal Life Action: “I am sorry for shouting at you, I had a bad day at work and took it out on you.”
4. Deposit more than you withdraw:
The person who builds great relationships doesn’t think about what he/she wants; they start by thinking about what they can give. They see giving as the best way to establish a real relationship and a lasting connection. Like anything the more consistent they are at putting in the stronger the bonds they will create and the more benefit they will see in the future. A company who are strong socially will work better when the pressure hits.
Professional Life Action: “I will advertise your service on our twitter as we have a large audience who could benefit from your great service.”
Personal Life Action: Offer to drop off a neighbours child to school when you know they are in rush.
5. See the good in everyone and understand mistakes happen:
It is important to see that everyone is doing something for a positive intention no matter how hard at times it is to see. If a person in a team makes a mistake take a step back and give them and you the chance to understand how and why it happened and to allow for it to be rectified. Remember no one would intentionally spend hours/days working on something only for it to be error strewn or wrong. By give trust, allowing for reflection when mistakes invariably happen you will build strong, creative and long lasting relationships that can only be good in the long term.
Professional Life Action: Ask, “What support can I give you so that these mistakes don’t happen next time?”
Personal Life Action: Say “I know you did not want to get a C in Numeracy. Is there anything I can do to help boost you in this subject?”
The more consistent you are at putting in these strategies the better and stronger relationships you will develop inside and outside of work.
Head of Empowerment Coaching @2b Limitless