Janine Bensouda, Founder and President of Bensouda Consulting shares the 3 things L&D executives ought to know about Multi-Channel Learning.
You can also catch Janine Bensouda at The Training & Development Show Middle East, 4-5 December 2012 at the Dubai World Trade Centre.
Adults learn in different ways; some people prefer to receive information in visual form, others auditory and some need to try it out themselves and really ‘feel’ it. Then there are people’s left or right brain dominance which impacts their preference for receiving data in an analytical way or a creative way. So what multi-channel learning interventions do is to offer students options for how to receive the information and key messages to increase the likelihood that everyone’s preferred channels will be satisfied thus learning will be more likely. An example of this would be presenting printed material for students to read, supplemented by interactive role-plays and a video.
2. Digital technology empowers both employees and employer
Digital technology is offering us many options for making learning mobile and empowering the student with the capability to choose the time and place for the learning as well as to focus on areas that are most relevant to themselves. Technology, used correctly, also empowers organizations with the capacity to broadcast messages and training in a consistent manner across large groups of employees and to tailor the messages to groups as required.
3. Social makes learning more organic
Social technology is enabling peer-to-peer learning as it allows individuals to share their best practices and success stories and learn from each other in a more organic way. This can be extremely powerful. In our experience, personalized coaching and peer-to-peer learning are constantly being voted as the top two most preferred mediums for learning.